Holiday Order Deadlines are coming up! Place your order sooner rather than later to avoid holiday season shipping delays!
Zone 3 Customers: Re-enter ZIP Code and select Zone 4 Air shipping in order to receive orders before Christmas.
Plus, receive 3 Free Chicken + Beef Broth with every order $125+!

Determine Your Shipping Zone

Use the map below to find your shipping zone, cost, and order deadline day.

Zone 1 (Yellow) - One Day Ground Shipping - Covers  Colorado, the lower southeast of Wyoming, and the corner of Nebraska where it meets Colorado.

Zone 2 (light blue) - Two Day Ground - Includes Upper Texas, Oklahoma, Missouri, Iowa, Upper Illinois, southwest Michigan, South Dakota, Nebraska, Kansas, Wyoming, New Mexico, Arizona, Utah, the northeast corner of Nevada, upper and southeast Idaho, Montana, and eastern Washington. 

Zone 3 - Three Day Ground Shipping - Covers all of California but the northwest tip, western Nevada, Oregon, western Washington, western Idaho, western Texas, Louisiana, Mississippi, North Dakota, Minnesota, Wisconsin, southern Illinois, Indiana, Kentucky, Tennessee, Alabama, Georgia, Florida, South Carolina, North Caroline, West Virginia, Delaware, Maryland, New York, New Jersey, and Pennsylvania.

Zone 4 - Two Day Air Shipping - covers the northwestern corner of California, Virginia, Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, and Connecticut. 

All Orders are delivered on Thursdays. Orders placed before the order deadline arrive the immediately  following Thursday. Orders placed after the deadline are delivered the next following Thursday.

 Zone 1 order deadline is Sundays at Midnight for delivery the next Thursday. Zone 1 Shipping is free on orders $125+ or $10 for orders under $125. Zone 1 orders with over 33 pounds of products will have an additional $10 overflow charge for overflowing into a second box. Zone 2 order deadline is Sundays at Midnight for delivery the next Thursday. Zone 2 Shipping is free on orders $150+ or $15 for orders under $150. Zone 2 orders with over 30 pounds of products will have an additional $15 overflow charge for overflowing into a second box.  Zone 3 order deadline is Saturdays at Midnight for delivery the next Thursday. Zone 3 Shipping is $15 on orders $150+ or $40 for orders under $150. Zone 3 orders with 26-50 pounds of products will have a doubled shipping charge for overflowing into a second box. Zone 4 order deadline is Sundays at Midnight for delivery the next Thursday. Zone 4 Shipping costs are $70 plus $2.35 per pound. Zone 4 orders with over 40 pounds of products will have a doubled shipping charge for overflowing into a second box.></h3><p class=

Holiday Shipping Info

Our shipping schedules change November through December due to the holidays.
Orders will not always arrive on Thursdays, and some zones have limited shipping weeks.
Orders have a higher chance of being delivered a day later than expected.

Please read carefully, check your delivery dates, and reach out if you have any questions!


Shipping Deadlines

Due to uncertainties in the shipping industry this holiday we season, we are encouraging everyone to order early - don't wait until the last minute!

Note that during the holiday season, orders do not always deliver on Thursdays.

Last Day to Order to Receive before Christmas by Zone:

Zone 1 (One Day Ground)

  • Order by Sunday, December 19.
  • Delivers Tuesday, December 21.

Zone 2 (Two Day Ground)

  • Order by Sunday, December 12. (Afterwards must select Air Shipping).
  • Delivers Wednesday, December 15.

Zone 3 (Three Day Ground)

  • Order by Saturday, December 4. (Afterwards must select Air Shipping).
  • Delivers Thursday, December 9.
  • After the Christmas deadlines close, next available delivery date for Zone 3 is January 6. To receive your shipment sooner: Re-enter your ZIP code and select Zone 4 Express Air Shipping to upgrade to Air shipment.

Zone 4 and Other Zones Upgrading to Air Shipment

  • Order by Sunday, December 19.
  • Delivers Wednesday, December 22.

Expect Slower Customer Service December 23 - January 3

Since we give staff time off to spend with their families for the holidays, customer service will be slower during this time. For quickest response, please email with any order issues. Thanks for understanding!

About Our Eco-Friendly Packaging

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100% Curbside Recyclable

Both our boxes and thermal liners are 100% curbside recyclable, and can be recycled like regular cardboard products!

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Certified Repulpable Liners

Our liners are certified repulpable and recyclable by Western Michigan University, meaning 85% or more of the material is guaranteed to be reusable after the recycling process.

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Sustainably Made

Our liners are made with 100% post-industrial cardboard fibers from leftover manufacturing materials. Both cardboard boxes and our liners use a renewable and recyclable resource!

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Our liners have a blend of DTK natural fibers and are super absorbant! This ensures if there is any leakage or spills during transit, it won't cause a problem (or a mess for you)!

We now use only dry ice in all shipments

No more gel packs!

This means less hassle when unpacking your order, no more worrying about how to dispose of gel packs, and ultimately a more environmentally friendly way of keeping your order frozen on its way to you.

Frequently Asked Shipping and Packaging Questions

Have questions that aren't about shipping or packaging? Hop on over to the FAQ page!

How long will my order take to arrive?

If you order by your zone's deadline (Saturday or Sunday at midnight), you can expect your order to arrive on the immediately following Thursday. If you missed your deadline for the week, it will be shipped for delivery on the next Thursday.

You will receive tracking information from UPS via your account email once your order is packed and charged.

How does the estimated total / final charge work?

We charge by exact weight for a majority of our products, which means the total you see in your cart at checkout is an estimated total. We don’t charge your card until all the products have been weighed and updated in your order. Usually, the difference after weighing isn’t very much - but if something goes over, don’t worry! If the final total is more than a $30 difference from your estimated order total, a member of our team will contact you via email or phone to confirm the total with you before we charge your card.

Why is shipping so expensive for me?

Shipping frozen meat products across the country is a logistical feat. We are constantly working to lower our shipping rates to better accommodate our customers, and we subsidize our shipping rates as much as we possibly can. As of January 2021, we offer free shipping on orders over $125 to Zone One, and orders over $150 for Zone Two! As of April 2021, we offer $15 shipping on orders over $150 for Zone Three!

Since all our products require coolant to ensure quality and freshness, we have to use shipping methods that will get your order to you as quickly as possible. Our processing and fulfillment center is in Colorado, and the further away you are from us the more expensive it is to deliver to your area. If you are in Zone 4, your distance from our facility means your order will require 48-Hour Express Air Shipping, which is extremely expensive. We subsidize what we can of this cost, but it is still very costly. Please don’t let this stop you from experiencing the best meat of your life - it’s worth it!

How do I track my order?

You will receive automatic email updates from UPS with order tracking information once your order has shipped. Please see “How long will my order take to arrive?” to estimate when you will receive this email. If you have not received tracking information for your order by the end of the day when your order should have shipped, please contact us.

My order is delayed - will my products be okay?

It is HIGHLY likely your order will be 100% fine. Since the beginning of the coronavirus crisis, we have been packing our orders to withstand a minimum delay of 1 day. If you are in a particularly hot or far away part of the country, we often pack it for longer.

If your package is delayed by more than one day, please contact us as soon as you can. If your package is delayed 1 day or less, wait until your shipment arrives before contacting us as your package should be fine!

There was some thawing in my order - what should I do?

We pack orders with the goal of them arriving completely or partially frozen to your doorstep, but there are sometimes exceptions out of our control - particularly when orders are delayed in transit or if liners are critically damaged in shipment. Unless your products are 100% thawed through the middle and feels warmer than fridge temperature to the touch, they are 100% fine and okay to enjoy! However, if you do have major thawing issues in your order, please take a video/photos on arrival and contact us so we can resolve the issue as quickly as possible!

There’s weird liquid / meat juice in my order. What should I do?

We are so sorry! There was likely an issue with a seal breaking during the bumps and jostling of shipping. This happens sometimes, and it can be a bit of a bummer (and a mess!). Your products should be just fine as long as they are either partially frozen or cold to the touch, but here’s what we recommend doing:

1. Please refrain from licking anything with the liquid on it. It's tempting, we know. If you have pets, they may also be interested in licking it (or playing in the box) - don't let them!

2. Take products out of the shipping cooler.

3. Figure out where the leak is coming from.  - If it's an ice pack, discard the ice pack.  - If it's a product, remove the packaging and place inside another sealable bag before freezing or refrigerating.

4. Rinse all sealed products with soapy water before freezing or refrigerating.

5. Make sure to wash hands after handling anything with refrigerant or meat juice on it. If you have any more questions or concerns, or would like a product with the broken seal replaced, please contact us.

I need my shipment to arrive faster / at a specific time / on a specific day.

Please contact us and our customer service team will assist you with special shipment requests.

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Looking to send a gift?

Check out our gifting guide for a step-by-step walkthrough for how to gift an order on Bytable Marketplace!

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